Maybe a dumb question, but did you make sure that Delete is even enabled
for the specific form(s) you want them to delete?  As in, can you, as
Administrator, delete these records and they cannot?

:-)

Candace

 

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Durrant, Michael M. - ITSD
Sent: Monday, August 13, 2007 3:01 PM
To: arslist@ARSLIST.ORG
Subject: Re: Subadministration / Deleting records

 

Yep, logged out, logged back in - still no Delete functionality.
Refreshed user and group caches using arsignal, still no Delete
functionality.

 

For my own verification, I'm expecting the Delete action to be available
from the toolbar - or being able to use Ctrl-D to delete.  Neither of
these work.

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Joe D'Souza
Sent: Monday, August 13, 2007 2:57 PM
To: arslist@ARSLIST.ORG
Subject: Re: Subadministration / Deleting records

** 

Michael,

 

Asking the obvious here but have the relogged in after you gave them sub
admin rights?

 

If so, try refreshing the user and group cache using the arsignal
command from the AR System bin directory and then ask those sub admins
to relogin.

 

Cheers

 

Joe

        -----Original Message-----
        From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of Durrant, Michael M. - ITSD
        Sent: Monday, August 13, 2007 3:47 PM
        To: arslist@ARSLIST.ORG
        Subject: Subadministration / Deleting records

        ** 

        The ARS 7 documentation says that subadministrators can delete
records.  I have given the appropriate groups Subadministrator
permissions to the form and I still can't get the Delete function to
work.  Any ideas?

         

        thanks,

         

        Michael

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