UNCLASSIFIED

("http://$SERVER$/arsys/servlet/ViewFormServlet?form=CHG:Change&server=";)
+ $SERVER$ + ("&qual=%27600000000%27%3D%22") + $Case Id$) +  "%22"

Resolves to this address

http://<servername>/arsys/servlet/ViewFormServlet?form=CHG:Change&server=<
servername>&qual=%27600000000%27%3D%22HPD000000153248%22 where
HPD000000153248 = Case Id

Sandra Hennigan

Enterprise Remedy Administrator
Office # 703-602-2525 x251
CACI - Ever Vigilant

Apparently, there is nothing that cannot happen today.  Mark Twain

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Suwanski, Ron
Sent: Thursday, August 16, 2007 1:19 PM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy value (#$$Case ID$$#) within a URL &qual statement


**
Yes... But the "000000000000001" needs to resolve to #$$Case ID$$# from
HPD:Help Desk

  _____

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Robert Molenda
Sent: Thursday, August 16, 2007 11:40 AM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy value (#$$Case ID$$#) within a URL &qual statement


**

You mean something like:



http://<FQDN_WEB_SERVER>/arsys/servlet/ViewFormServlet?server=<Remedy_Serv
er>&form=<Form_Name_Encoded_as_URL>&qual=<Encoded_Search_String>&username=
<login>&password=<password>



To encode the search string you must convert all non-normalized-URL
characters.



'Request ID' = "000000000000001"



Must be converted to:

%27Request%20ID%27%20%3D%20%22000000000000001%22



Thanks-n-advance;

HDT Platform Incident / Problem Manager & Architect
Robert Molenda
IT OS PA
Tel: +1 408 503 2701
Fax: +1 408 503 2912
Mobile: +1 408 472 8097
[EMAIL PROTECTED]

Quality begins with your actions.



  _____

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Suwanski, Ron
Sent: Thursday, August 16, 2007 7:08 AM
To: arslist@ARSLIST.ORG
Subject: Remedy value (#$$Case ID$$#) within a URL &qual statement



Does anyone have any ideas about including a Remedy value as the
Qualification in an URL string?



Ron Suwanski
Remedy Administrator / Developer
DeVry Inc.
Phone 630-472-2209
Fax 630-382-2917
[EMAIL PROTECTED] <blocked::mailto:[EMAIL PROTECTED]>



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