The passwords do indeed get toasted - we've got live v5 and v7 systems, and I setup a few users for the v5 system via the v7 client, none of them could login. Amend the passwords via the v5 client, and all was fine.
________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of patrick zandi Sent: 22 August 2007 16:16 To: arslist@ARSLIST.ORG Subject: Re: 5x Client to 7x Server ** Doug, you expect BMC to contact you the morning you submit a ticket.. You must have premium support.. WOW... I would be happy to get phone calls or even a response the same Day or 2.. I am Really Jealous here... ARS 5. clients will not handle the crypto - the same. There are some issues, and when you do go to the 7 client, you might get functionality that you did not expect.. As far as the DB Corruption- I have not heard anything yet.. I'll bet the passwords get toasted.. On 8/22/07, Tanner, Doug <[EMAIL PROTECTED]> wrote: ** I've opened a ticket with BMC on this already this morning but have heard nothing back from them. Do you know if there is a problem with DB corruption if someone in our user community inadvertently uses their old Remedy 5 client and connects to the Remedy 7 system? Doug Tanner Senior Developer Remedy Skilled Professional (RSP) (704) 328-3178 [EMAIL PROTECTED] DISCLAIMER Important! This message is intended for the above named person(s) only and is CONFIDENTIAL AND PROPRIETARY. If you are not the intended recipient of this e-mail and have received it in error, please immediately notify the sender by return email and then delete it from your mailbox. This message may be protected by the attorney-client privilege and/or work product doctrine. Accessing, copying, disseminating or re-using any of the information contained in this e-mail by anyone other than the intended recipient is strictly prohibited. Finally, you should check this email and any attachments for the presence of viruses, as the sender accepts no liability for any damage caused by any virus transmitted by this email. Thank you. __20060125_______________________This posting was submitted with HTML in it___ -- Patrick Zandi __20060125_______________________This posting was submitted with HTML in it___ Please consider the environment before printing this e-mail or its attachments. -------------------------------------------------------- This e-mail (and any attachments) contains information, which is confidential and intended solely for the attention and use of the named addressee(s). If you are not the intended recipient you must not copy, distribute or use it for any purpose or disclose the contents to any person. If you have received this e-mail in error, please notify us immediately at [EMAIL PROTECTED] The information contained in this e-mail (and any attachments) is supplied in good faith, but the sender shall not be under any liability in damages or otherwise for any reliance that may be placed upon it by the recipient. Any comments or opinions expressed are those of the originator not of NTT Europe Ltd. unless otherwise expressly stated. NTT Europe Limited is a company registered in England and Wales with company number 2307625. Registered Address: NTT Europe Ltd. 3rd Floor, Devon house, 58-60 St. Katharine's Way, London, E1W 1LB, UK. Telephone +44-20-7977-1000. Facsimile +44-20-7977-1001. Website Link: http://www.ntteurope.com _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
