All, The only thing missing was to put the field in the SHR:ARDBCFields form. Scott and everyone thanks and have a great weekend,
Howard Richter On 8/23/07, Howard Richter <[EMAIL PROTECTED]> wrote: > > Scott, > > For some the restart fixed the error I was getting, but now no data is > coming accross. > > I checked all three field properties (HPD:Help Desk, SHR:OverviewConsole > and SHR:ARDBC_OverviewConsoleTemplate) and the id is 1000002613, for all. > > Thanks to everyone for their help, this is a strange one, > > Howard > > On 8/23/07, Scott Parrish <[EMAIL PROTECTED]> wrote: > > > > ** > > > > Howard, > > > > When you add the Next Target Date field to the Vendor form > > (SHR:ARDBC_OverviewConsole) it does not keep the same Field ID as the field > > on the HelpDesk and template form. It will assign the NextID according to > > the arschema table. You have to manually set the field ID to 1000002613 when > > adding it to the Vendor form. I have added this to my overview console and > > am not experiencing the same issue that you are. > > > > > > > > Scott > > > > > > ------------------------------ > > > > *From:* Action Request System discussion list(ARSList) [mailto: > > [EMAIL PROTECTED] *On Behalf Of *Howard Richter > > *Sent:* Thursday, August 23, 2007 1:01 PM > > *To:* arslist@ARSLIST.ORG > > *Subject:* Re: Need to add field a to the Overview Console Assigned work > > table > > > > > > > > ** > > > > Scott, > > > > > > > > I tried that and received this error when I opened the overview console > > > > > > > > ARERR [311] Error:ARGetListEntryWithFields - Field ID is not related to > > this form > > > > > > > > Howard > > > > > > > > On 8/23/07, *Scott Parrish* < [EMAIL PROTECTED]> wrote: > > > > ** > > > > Howard, > > > > Copy the Next Target Date field from the HelpDesk form into the > > SHR:ARDBC_OverviewConsoleTemplate (if it doesn't already exist there, which > > I don't think it does). Next, open the SHR :ARDBC_OverviewConsole form and > > add the Next Target Date field to that form (It should now be available > > since you added it to the template form). Now, go into the User Tool and > > open the SHR:ARDBCFields form and add the field mapping for the Next Target > > Date. Lastly, add the Next Target Date field to the Overview Console table. > > If I'm not mistaken, that should do it! > > > > > > > > Scott Parrish > > IT Prophets, LLC > > (770) 653-5203 > > http://www.itprophets.com > > > > > > ------------------------------ > > > > *From:* Action Request System discussion list(ARSList) [mailto: > > [EMAIL PROTECTED] *On Behalf Of *Howard Richter > > *Sent:* Thursday, August 23, 2007 10:09 AM > > *To:* arslist@ARSLIST.ORG > > *Subject:* Need to add field a to the Overview Console Assigned work > > table > > > > > > > > ** > > > > Good morning all, > > > > > > > > I need your help. I need to add a field from the HD:Help Desk form from > > the SLM tab 'Next Target Date') to the Overview Console Assigned work table. > > > > > > > > > > I know that the Overview Console is feed from the "Assigend work table" > > is feed from the SHR:ARDBC_OverviewConsole form, but I remember seeing > > something on the arlist that it takes more then just adding the field there. > > > > > > > > > > Could some kind person, point me to a doc or give me directions (and be > > nice) on how to push data from the HD:Help Desk to the OverviewConsole? > > > > > > > > As always thanks, > > > > > > > > -- > > Howard Richter > > > > Remedy ServiceDesk Manager > > CedarCrestone Managed Services Center > > > > [EMAIL PROTECTED] > > > > __20060125_______________________This posting was submitted with HTML in > > it___ > > > > __20060125_______________________This posting was submitted with HTML in > > it___ > > > > > > > > > > -- > > Howard Richter > > > > Remedy ServiceDesk Manager > > CedarCrestone Managed Services Center > > > > [EMAIL PROTECTED] __20060125_______________________This > > posting was submitted with HTML in it___ > > __20060125_______________________This posting was submitted with HTML in > > it___ > > > > > > -- > Howard Richter > > Remedy ServiceDesk Manager > CedarCrestone Managed Services Center > > [EMAIL PROTECTED] > -- Howard Richter Remedy ServiceDesk Manager CedarCrestone Managed Services Center [EMAIL PROTECTED] _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
