There is an ITSM6 and CMDB 2.0 Integration pack - it is a compilation of scripts run from a local Windows workstation that can connect to your server. It also contains several manual steps as well.
You will need to hound BMC for this - but it is important - especially if you're not completely comfortable with all the changes of CMDB2 vs 1 - it addresses the deployed application permissions, groups, roles, forms and class changes, etc. Janie From: Bob Rowe [mailto:[EMAIL PROTECTED] Sent: Friday, August 31, 2007 5:59 AM Subject: Re: Can CMDB 2.0 work ITSM 6.0 ** According to BMC Education as of last March, yes, it will work. And we're going to be counting on it. We are in the planning stage at the moment, but we figure this will be the best way to go until all the local organizations using and planning to be using our Remedy installation will be on-board with ITIL best practices. You will need the latest release and patch of ARS 7, the latest patch for ITSM 6 and the latest release and patch for the CMDB. On 8/30/07, Rick Cook <[EMAIL PROTECTED]> wrote: ** Theoretically, it can work. It just takes a modification of how ITSM 6 interacts with the different CDM in v2.0. If you're experienced enough with both HD 7 and CMDB to be comfortable doing that, then there is no patch or white paper necessary. If you aren't, there was supposed to be a white paper issued to lead one through that process. I have been waiting for such a promised white paper for about a year now, but it seems to be no longer on the radar, or I think it would be out. You may be on your own for this one. Rick On 8/30/07, Run4Life &Win <[EMAIL PROTECTED] > wrote: ** Dear Experts Please share you experience & information on this compatibility Can we make CMDB 2.0 work with ITSM 6.0 on ARS 7.x platform and if posible please share any link or white paper on the same Warm Regards Himanshu __20060125_______________________This posting was submitted with HTML in it___ -- Bob Rowe, Remedy Action Request System Development and Administration [EMAIL PROTECTED] "The golden rule is to test everything in the light of reason and experience, no matter from where it comes." Mohandas K. Gandhi __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
