Known Issue. This was solved by CMDB 1.1 Patch 003 for me. I had this problem only while generating CMDB instance IDs though. If you are having it with plain ARS, then try a higher patch for ARS. Regards, Murtuza Bookwala
________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of remedy arlist Sent: Monday, September 10, 2007 4:13 PM To: arslist@ARSLIST.ORG Subject: Instance ID ** Hi Arlist, I have ARS 6.03 installed on SQL 2000. Some of the instance Id's produced by Remedy inclueds characters like '[' (ex: SH00110A5FEA769fTbRgY[X4QgbTsG ) which are unable to be resolved by SQL 2000. Please let me know if i can restrict the system to generate instance ID independent of '[' character, if not is their a way in which SQL 2000 can read this data. Awaiting a speedy reply, Regards, AV __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
