Hi Frex, Sorry for responding late. But I came across some white paper explaining architecture of various module in ITSM. It does include ERDs. Example visit following link for Change management http://www.bmc.com/supportu/documents/57/47/65747/65747.pdf It may give some insight to the application.
Best Regards, Uday Joshi ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Frex Popo Sent: Wednesday, September 05, 2007 07:16 PM To: arslist@ARSLIST.ORG Subject: ITSM Data Model ** Hi Everyone, Need to extract some data from ITSM6.0 (Oracel Level). I have not been told what data to extract yet :) But would like to take a look at, if you have any, some data model or a doc with an overview of the ITSM forms/views and their relationship. Hope I am not asking too much :) Have a nice day. Frex ________________________________ Ne gardez plus qu'une seule adresse mail ! Copiez vos mails <http://www.trueswitch.com/yahoo-fr/> vers Yahoo! Mail __20060125_______________________This posting was submitted with HTML in it___ The information contained in this electronic message and any attachments to this message are intended for the exclusive use of the addressee(s) and may contain proprietary, confidential or privileged information. If you are not the intended recipient, you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately and destroy all copies of this message and any attachments. WARNING: Computer viruses can be transmitted via email. The recipient should check this email and any attachments for the presence of viruses. The company accepts no liability for any damage caused by any virus transmitted by this email. www.wipro.com _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
