Have you applied patch 3 at the minimum? I think I remember this being a
problem and ARDBCQuery.dll file was fixed on patch 3. This file had to be
manually replaced during the installation of that patch..

Are you on patch 3 or above?

Joe

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of Muhammed, Siraj
Sent: Saturday, September 08, 2007 3:19 AM
To: arslist@ARSLIST.ORG
Subject: Re: ARERR [8760] Cannot establish a network connection to the AR
System Plug-In server


Hi Kaiser,

We are using ARDBC Plugin


-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Kaiser Norm E CIV USAF 96
CS/SCCE
Sent: Wednesday, September 05, 2007 6:49 PM
To: arslist@ARSLIST.ORG
Subject: Re: ARERR [8760] Cannot establish a network connection to the
AR System Plug-In server

Are you using the ARDBC plug-in?

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Muhammed, Siraj
Sent: Wednesday, September 05, 2007 9:07 AM
To: arslist@ARSLIST.ORG
Subject: ARERR [8760] Cannot establish a network connection to the AR
System Plug-In server

**

Hi,



I'm getting an error "ARERR [8760] Cannot establish a network connection
to the AR System Plug-In server" when I try to open ticket from
requester console.



I was able to create ticket till I restart the server recently.



Could you please some one help me how to rectify this error?



ARS Server                                : 7.0.01

Incident Mnagement version       :7.0.02

Server OS                                  : Solaris 10

DB                                            : Oracle 10G









Siraj P M|Capgemini | Bangalore

Telecom & Media Skill Center

Main: +91 80 66567000|Extn: 4305

Mobile: +91 99 860 23722 (India) ; +968 92856401 (Oman)
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