Thanks.  The server team installed the patches and I am now getting the
ID.  Thanks to all who responded.

 

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Muhammed, Siraj
Sent: Saturday, September 08, 2007 4:46 AM
To: arslist@ARSLIST.ORG
Subject: Re: Request ID "In Process"

 

Pls check following configurations and correct it.

 

1.      Check the assignment configuration (Select a group to get the
assignment. Make sure that the appropriate application is selected and
at least one support staff there in this group)
2.      patch 5 is installed
3.      Check the relationship of operational catalog with company and
application modules.

 

 

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Joe D'Souza
Sent: Friday, September 07, 2007 4:22 PM
To: arslist@ARSLIST.ORG
Subject: Re: Request ID "In Process"

 

SLM should not interfere with the assignment process.. Did you get any
errors at the time you had installed your assignment engine? That I
would think would have more bearing on a non working assignment process
than installation of SLM..

 

Joe

        -----Original Message-----
        From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of Oyefeso, Bola
        Sent: Friday, September 07, 2007 1:53 PM
        To: arslist@ARSLIST.ORG
        Subject: Re: Request ID "In Process"

        ** 

        All check boxes are checked.  Status of the assignments are
"Enabled".  We installed SLM, do you think that could cause this
problem?

         

        
________________________________


                  

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