Ok...I'm a little buffaloed by this one, but I think I've nailed it down; at least a little bit:
Server: 7.0.01 P02 on UNIX ITSM: 7.0 DB: Oracle 10g also on UNIX Users are usually authenticated with their Active Directory credentials when the AR System password is left blank. UserA is able to run Crystal Reports just fine and UserB gets an ARERROR 9014 using the same machine and the same client. The users have IDENTICAL security profiles within Remedy. What it comes down to is that UserB has a ";" in his password. The ";" passes authentication to the AR System just fine, but it causes an error running a Crystal Report. Is the password stored as a Global or Session Variable so that it can be supplied when needed by the Crystal Reports engine? I was able to reproduce this by entering a password directly into CTM:People with a ";" in the password. The user can login and do anything else they want to do in the system, EXCEPT run a Crystal Report. Is this a bug in Remedy or Crystal?? Thanks, Gp George Payne Corporate Applications Developer Electric Reliability Council of Texas (512) 248-3940 [EMAIL PROTECTED] _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
