Hi. The last 2 weeks I have been e-mailing with BMC Support. I was trying to install ITSM 7.0.2 on ARS 7.1 but the CMDB Extension Loader always crashed ARS 7.1 on me.
After a few mails to BMC Support .. they now mailed me back an e-mail, sorta saying "oh, what, you did not install patch 004 of CMDB? .. ohh no wonder it does not work" I checked the patch site and there was no patch 004 for CMDB . three hours later, I checked again, and magically patch 004 for CMDB appeared (wearing todays date) So I am just letting anyone know .. incase you tried to install ARS 7.1 and ITSM 7.0.2 ontop of it .. and your Incident Management installation hangs (because in the background, the CMDB Extension loader crashed your ARS 7.1 server) .. use this patch. Regards, _Mark Koelemij _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
