I check sort on label more out of a habit so hadn't really noticed it
doesn't ignore duplicates if you do not have that checked :-) No wonder I
had never ever noticed it could display duplicates if that wasn't checked.

Joe
  -----Original Message-----
  From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of L. J. Head
  Sent: Friday, September 14, 2007 4:46 PM
  To: arslist@ARSLIST.ORG
  Subject: Re: Query/Menu from Vendor Form? - Resolved


  **
  You are definitely correct....If you have the 'Sort on Label' box checked
it does in fact remove duplicate entries...if that option is unchecked then
it doesn't...I had forgotten about that



----------------------------------------------------------------------------
--
  From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Joe D'Souza
  Sent: Thursday, September 13, 2007 1:11 PM
  To: arslist@ARSLIST.ORG
  Subject: Re: Query/Menu from Vendor Form? - Resolved


  **
  Are you absolutely sure?

  I am almost willing to bet it does a distinct search on a search menu too
and does not return duplicates in the menu items..

  Take for e.g. the CTI menus in the ITSM apps.. you never get duplicate C's
or T's..

  Joe
    -----Original Message-----
    From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of Craig Carter
    Sent: Thursday, September 13, 2007 2:04 PM
    To: arslist@ARSLIST.ORG
    Subject: Re: Query/Menu from Vendor Form? - Resolved


    **
    Search menu works fine but we need distinct or you get multiple copies
of the same items in the menu.  I don’t believe there is any way to do a
distinct within a search menu.  I would love to see this added as a checkbox
feature to the search menu—probably need to submit an RFE.



    Craig Carter




----------------------------------------------------------------------------

    From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Joe D'Souza
    Sent: Thursday, September 13, 2007 11:27 AM
    To: arslist@ARSLIST.ORG
    Subject: Re: Query/Menu from Vendor Form? - Resolved



    Did you try a search menu as opposed to a SQL menu on that vendor form?



    Joe



    -----Original Message-----

    From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of Craig Carter

    Sent: Thursday, September 13, 2007 12:56 PM

    To: arslist@ARSLIST.ORG

    Subject: Re: Query/Menu from Vendor Form? - Resolved





    I knew we could use one of these "other" options but none of those are
elegant nor would they be instantaneous with updates to the external table
(since it's based on when the escalation runs).  I just wanted to make sure
I wasn't missing something obvious regarding vendor forms.



    Thanks for the feedback,

    Craig Carter, RSP

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