I'm not familiar with a white paper on this, but you should just be able to setup a new private queue in Remedy Administrator, specifying an appropriate Max Threads. Then in your Mid Tier config tool in the AR Server section, specify the RPC that corresponds to the private queue. Mid Tier should then connect exclusively on the private threads. Just be sure to use a Max Threads setting for that queue that is high enough that it won't bottleneck your Mid Tier traffic, yet low enough that it won't cause too much overhead on your AR Server. This should apply to any version of AR Server and Mid Tier.
Chad Hall (501) 342-2650 ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Thad K Esser Sent: Tuesday, September 18, 2007 2:35 PM To: arslist@ARSLIST.ORG Subject: Dedicated Queue for Mid-Tier ** Sorry about that last e-mail, I learned something about our mail servers today (don't put the word "Private" in the subject line). Anyway, my original question: Last year around this time, there was a discussion about using a private queue to improve Mid-Tier response. Someone mentioned that a white paper existed, but I'm not having any luck finding it now. If anyone could point me in the right direction that'd be great (can't seem to find the right keywords on BMCDN) (this will be for 7.1, mid-tier and ARS on separate servers) Thad Esser Remedy Developer "Argue for your limitations, and sure enough, they're yours."-- Richard Bach ***IMPORTANT NOTICE: This communication, including any attachment, contains information that may be confidential or privileged, and is intended solely for the entity or individual to whom it is addressed. If you are not the intended recipient, you should delete this message and are hereby notified that any disclosure, copying, or distribution of this message is strictly prohibited. Nothing in this email, including any attachment, is intended to be a legally binding signature.*** __20060125_______________________This posting was submitted with HTML in it___ ************************************************************************* The information contained in this communication is confidential, is intended only for the use of the recipient named above, and may be legally privileged. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please resend this communication to the sender and delete the original message or any copy of it from your computer system. Thank you. ************************************************************************* _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
