Chris,
 
 
Odd that you would get the warning and then get what looks like the
license was entered ok.
 
My comments are based on 7.0.1 and earlier versions.  I always add the
license through the admin tool which I don't think is an option with 7.1
unless you change registry settings that some one posted a few weeks
ago.
 
I have seen that warning message before and it resulted from one of two
things.  First the date needs to match.  Also with servers on 7.0.1 and
previous you needed to check the MultiServer check box.  It was one I
overlooked on occasion.  Cycle the server and check the arerror log
file.  If the license didn't take you should see the following line
 
For unlimited capabilities, contact your sales representative. (ARNOTE
27)
 
Also something else I've come across is when you purge the license you
will be assigned a new license but it will have the same server id.
This can cause an issue if you have the other server on line.  When you
try to login to the second one with the admin tool, you will get an
error message that you have two servers running with the same server id
and one needs to be shut down.  You need to get a temporary license if
you want to have bother running at the same time.
 
Dave

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Moore, Chris
Sent: Friday, September 21, 2007 11:12 AM
To: arslist@ARSLIST.ORG
Subject: Transferring a Server license


** 

Hey everyone-

 

This is probably something fairly simple that just isn't clearly
explained on the support site.

 

We want to take a license off our current dev server and put one on a
brand new server that we are doing a fresh installation on.  I did a
purge request where I supplied the old license key and the new host ID.
I got a new key via email fairly quickly, but when I applied it I got
the warning 

 

"ARWARN [469] Warning, this key is not valid for this server.

 

The preceding message occurred during the execution of active link AR
System Licenses Console:Update License -- action 1. (ARNOTE 1101)"

 

After clicking OK the normal "BMC Software herby grants..." popup
appeared.

 

Our old license was for 6.3, and we are doing an install now of 7.1.  We
are on RHEL 5 and DB is Oracle 10g.  There is no upgrade going on,
everything is a fresh out of the box install.

 

Thanks for any help with this!


Chris Moore

__20060125_______________________This posting was submitted with HTML in
it___ 

_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the 
Answers Are"

Reply via email to