That is MSI installations for you... you can check the registry to see which installation was not completed. Search for MSI...
Thanks-n-advance; HDT Platform Incident / Problem Manager & Architect Robert Molenda IT OS PA Tel: +1 408 503 2701 Fax: +1 408 503 2912 Mobile: +1 408 472 8097 [EMAIL PROTECTED] Quality begins with your actions. ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Grooms, Frederick W Sent: Tuesday, September 18, 2007 11:15 AM To: arslist@ARSLIST.ORG Subject: Re: 7.x Desktop client The "Previous installation must be completed" error has nothing to do with Remedy. It could be any install on the box. ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Shellman, David Sent: Tuesday, September 18, 2007 12:27 PM To: arslist@ARSLIST.ORG Subject: 7.x Desktop client ** I'm full of questions lately. I guess a version upgrade will do that to some one. Our Citrix folks are attempting to install the 7.x client, specifically 7.0.1 Patch 004, on Citrix server (Windows 2000 Server). During the installation it comes up with error that there is previous installation that has to be completed. I checked the compatibility matrix and only XP and Vista are supported. Anyone able to get it installed? Any tweaks that you would like to share? Thanks, Dave Dave Shellman Phone: (717) 810-3687 Fax: (717) 810-2124 email: [EMAIL PROTECTED] Tyco Electronics MS 161-043 PO Box 3608 Harrisburg, PA 17105-3607 __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
