Hi Nall I came across the same error sometime back. We found out that webservices plugin was not installed on the server while performing Remedy version upgrade.
Do you get any error while restarting arplugin? If none of the webservices are working on your server: 1) check the arplugin directory for the installed plugins. 2) Also check the ar config file for the plugin location, the web service plugin may be installed under a different directory.This should be moved to the location mentioned in ar.cfg. Hope this helps. Regards Parikshit ----- Original Message ---- From: "Nall, Roger" <[EMAIL PROTECTED]> To: arslist@ARSLIST.ORG Sent: Wednesday, 26 September, 2007 2:21:01 PM Subject: Re: Plug-in Error Matt, I think you maybe right. I am verifying that nothing has changed on the web service side. Thanks for the help. Regards, Roger A. Nall Manager, OSSNMS Remedy T-Mobile USA Desk: 813-348-2556 Cell: 973-652-6723 FAX: 813-348-2565 sf49fanv AIM IM RogerNall Yahoo IM -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Carey Matthew Black Sent: Wednesday, September 26, 2007 8:39 AM To: arslist@ARSLIST.ORG Subject: Re: Plug-in Error Roger, Have you confirmed that the external Web Service is still there? (And still conforming to the WSDL that your filter knows?) Maybe the exact error message is misleading and the real issue is a timeout? Just a thought... -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. On 9/26/07, Nall, Roger <[EMAIL PROTECTED]> wrote: > ** > > > > ARS 6.03 p 16 > > WIN2003 > > SQL2k > > > > All of a sudden I am getting the following error when trying to execute a > filter that calls an external web service: > > > > ARERR [8760] Cannot establish a network connection to the AR System Plug-In > server > > > > I have tried restarting the ARS service and even re-booted the box but I am > still getting the same error. Does anyone have any idea what may be wrong? > This has been working fine until now. > > > > Thanks, > > > > Roger A. Nall > > Manager, OSSNMS Remedy > > T-Mobile USA > > Desk: 813-348-2556 > > Cell: 973-652-6723 > > FAX: 813-348-2565 > > sf49fanv AIM IM > > RogerNall Yahoo IM > > > > __20060125_______________________This posting was > submitted with HTML in it___ ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" Save all your chat conversations. Find them online at http://in.messenger.yahoo.com/webmessengerpromo.php _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
