If you have the time, you can figure out the mapping.  If you don't, there
might be a couple utilities (I think Effective Technologies makes one) that
might help.

Rick

On 9/26/07, Benjamin Trimmer <[EMAIL PROTECTED]> wrote:
>
> **
> Fellow Listers,
>
> I was wondering if anyone has an experience / recommendations regaring
> moving the tickets from HelpDesk 6.x to Incident Management 7.x?  The 
> 7.xinstallation will be fresh on a clean box.  All systems are Windows based
> architecture.
>
> Regards,
> Ben Trimmer

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