If you have the time, you can figure out the mapping. If you don't, there might be a couple utilities (I think Effective Technologies makes one) that might help.
Rick On 9/26/07, Benjamin Trimmer <[EMAIL PROTECTED]> wrote: > > ** > Fellow Listers, > > I was wondering if anyone has an experience / recommendations regaring > moving the tickets from HelpDesk 6.x to Incident Management 7.x? The > 7.xinstallation will be fresh on a clean box. All systems are Windows based > architecture. > > Regards, > Ben Trimmer _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"