Hi list Neasan Cavanagh from BMC Software here. Just want to keep you informed of Consultant roles we have in UK and Belgium.
Position Description: A position in the Professional Services organization responsible for providing technical leadership on customer engagements and developing/evolving best practices for delivery of BMC Business Service Management (BSM) solutions. Primary responsibilities for role: 1) Responsible for providing technical leadership to project teams at client sites to deliver required outcomes and produce additional business with BMC clients. 2) Mentor and develop junior positions. 3) Understand the business of IT operations, Business Service Management and foundational level of IT Infrastructure Library (ITIL). Apply these skills and knowledge to improve the operational effectiveness of efficiency of the IT environment. 4) Implement, customize, and configure BMC products as part of a defined BMC Route to Value (i.e. Change and Configuration Management, Asset Management and Discovery, Service Impact and Event Management, Incident and Problem Management or Service Level Management) 5) Integrate BMC products to each other and third-party applications. 6) Improve the quality and efficiency of the solutions delivered to BMC clients as a means to improve BMC business margins. 7) Identify client needs and communicate the value of BMC’s solutions and the cost effectiveness of BMC solutions. Roles and Responsibilities Client • Accountable to client for providing technical leadership on project teams to deliver specific outcomes as per client’s needs. • Ability to transfer knowledge of the BMC approach to Business Service Management. • Communicate BMC’s Business Service Management approach. BMC • Accountable for achieving billable targets. • Demonstrates the “Anytime-Anywhere” mentality. • Seeks out follow-on opportunities and leverages the proper peers to close the business. • Establishes and maintains relationships with clients. • Meet/exceed quarterly MBO’s assigned by manager. Self • Certified on multiple product families. Should maintain ongoing product knowledge. • Certfied in IT Infrastructure Library (ITIL). Position Requirements • Certified on BMC solutions. • Familiar with other IT management technologies. • Working knowledge of IT operations and management. • Ability to take direction and work independently in achieving stated objectives. Practice • Identifies and implements ways to improve delivery efficiency (profitability) • Mentors specialists on consulting and solutions. • Practices and enforces best practices, methodologies for delivering specific solutions. Qualifications A summary of the most important qualifications for the position: • 3-5 years experience in systems design and development experience in an enterprise computing environments. • B.S. degree or equivalent experience in computer science, MIS or related field, Masters degree preferred. • Two years of management experience, project management experience preferred. • Write and/or contribute to customer proposals and project plans. • Foundations Certified in IT Infrastructure Library (ITIL). • Broad understanding of Service Management best practices. • Experience implementing RDBMS-based enterprise computing solutions. • Strong technical knowledge of at least one major operating systems environment. • Strong customer interaction skills. • Good written, verbal communication and presentation skills. • Willingness to travel 80% to 100% within North America, may require international travel. Contact: Neasan Cavanagh Resourcer BMC Software Email : [EMAIL PROTECTED] www.bmc.com -- View this message in context: http://www.nabble.com/Senior-Remedy-Consultants-UK---Blegium-tf4527760.html#a12919179 Sent from the ARS (Action Request System) mailing list archive at Nabble.com. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
