We are on as SQL Server 2005 ARSystem 7.00 Help Desk 6.00 System. I'm looking at implementing the Java API plugin, but haven't the faintest idea as to how to do this. I've read that the Java API changed quite a bit from 7.00 to 7.1 so am thinking that we should upgrade to 7.1 before implementing the Java API plugin. Can anyone give me some insight as to whether I should upgrade to 7.1 first or just implement the Java API plugin on on ARSystem 7.00. If you recommend upgrading to 7.1, is the process fairly straight forward? (I've looked at the documentation, but would like to hear form those that have actually done the upgrade.) I just talked to Remedy tech support yesterday and found that moving from ITSM/Help Desk 6.0 to Service Desk 7.0 really requires a consultant, so we're going to hold off of that upgrade for a while.
Any insight would be very much appreciated! Thanks Brooks -- View this message in context: http://www.nabble.com/Upgrade-ARSystem-from-7.00-to-7.1-tf4535965.html#a12945536 Sent from the ARS (Action Request System) mailing list archive at Nabble.com. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
