Joelie, I would say that it depends. A lot has to do with how the system clock is reset. In the past with systems where the system clock is reset immediately we often saw this happen. Some of our UNIX servers were set in a manner that the time change took effect over a period of time and we wouldn't see double escalations.
With 7.0.1 Patch 3, I'm seeing slightly different behaviors with escalations than I did with 6.3. Under 6.3 on SUN, when we would set an escalation to fire once a day, it would fire as soon as we saved the escalation. With 7.0.1, patch 003 on Windows, it doesn't fire immediately but will trigger 24 hours later. We may need to have someone from BMC/Remedy give us the true answer. Dave -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Dudley, Joelie Sent: Monday, October 01, 2007 12:38 PM To: arslist@ARSLIST.ORG Subject: Clarification on DST ending I just want to make sure I understand this correctly. When DST ends the first weekend in November the clocks get turned back one hour, in the past this would cause escalation between 2-3 am to fire twice is this still the case? The patch back in the spring was only to change the timeframe of when it was to occurred, correct? Thanks in advance for the clarification. Joelie Dudley Application Developer 555 Walnut Street 7th Floor, Forum Place Harrisburg, PA 17110 Phone: (717) 772-8143 ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
