Thank you Dave. I have actually never used CR except through the user tool. I am going to see if I can download a copy. Thanks again, Brad
On 10/1/07, [EMAIL PROTECTED] <[EMAIL PROTECTED]> wrote: > ** > > Brad, > I have found in the past when a report return this error it is out of sync > with the database. The error should resolve if you open the report with CR > and then verify the database. Usually the CR will want to remap a couple of > fields and once it is complete your report should run. Additionally you may > want to ensure that Use Underscores is checked in the ODBC settings for your > CR development system and for any systems the report will be run on. > > HTHs > Dave > > > ----- Original Message ---- > From: Brad Terhune <[EMAIL PROTECTED]> > To: arslist@ARSLIST.ORG > Sent: Sunday, September 30, 2007 10:07:36 PM > Subject: Error message when running CR with AR UT 7.1 > > > All my reports run fine except the one I actually need! I get the > following error message when running a the Case Count for Category, > Type, Item under Helpdesk, Case Information, My Resolved Cases: > An error occurred while generating the Crystal report: 0x800473ce - > This field name is not known. (ARERR 1904) > > I looked in the ODBC under Administrative Tools. I am running this > under Vista using User Tool 7.1 and my server is AR 6.3. > > I thought it might be Vista and user tool 7.1 so I tried running it > off the server running Windows Server 2003 and UT 6.3. I could not > get any of the reports to run off that box. Numerous errors- possibly > ODBC issues but I'm not sure. > > Does anyone have any suggestions for me fixing this particular report > on my workstation (Resolved Case Counts by Category, Type, Item)? > Thanks, > Brad > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the > Answers Are" > > > ________________________________ > Fussy? Opinionated? Impossible to please? Perfect. Join Yahoo!'s user panel > and lay it on us. __20060125_______________________This > posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
