Hi George,
Sounds like the same problem..I am facing but with 6.3. Could you please
explain me how to check if there is something stuck in assingment/approval
server? what is the arjoinfix?
TIA.
Anoop
> Date: Fri, 28 Sep 2007 21:03:59 -0700> From: [EMAIL PROTECTED]> Subject: Re:
> !Resent! Application Dispatch errors - ARERR 4454> To: arslist@ARSLIST.ORG> >
> Emad,> > It sounds like the database was simply COPIED from Dev to Prod. Is
> that the> case? You probably have something stuck in either your Assignment
> Engine or> your Approval Server that is still referencing your Dev server and
> thumbing> it's nose at you when you try running the PROCESS from your Prod
> server> instead.> > Maybe an arjoinfix could re-associate the Approval Server
> files and filters> back to the SLM application? Maybe the filters in your
> workflow in the> database were constructed with the DEV server in the path
> and you just need> to edit them manually, you'd probably have to run a filter
> log to catch them> all.> > Is "itsmsrv02" your Dev server or your Prod
> server??> > George> > > > Emad Zaky wrote:> > > > ---------- Forwarded
> message ----------> > From: Emad Zaky <[EMAIL PROTECTED]>> > Date: Aug 31,
> 2007 12:57 PM> > Subject: Application Dispatch errors - ARERR 4454> > To:
> arslist <arslist@arslist.org>> > > > Hi Everyone,> > ITSM 7.0.2 Patch 4> > AR
> server Patch 3> > SLM 7.0.3> > Solaris 10> > Oracle 10g> > > > > > I migrated
> a DB from Test to Prod and the I am getting the following> > errors> > in the
> arerror.log which are preventing SLM 7.0.3 from running. I deleted> > the
> enteries in the application Pending form in case there were references> > to
> the test server. Here is an excerpt of the arerror.log:> > > > Fri Aug 31
> 12:03:44 2007 390635 : Failure during an attempt to perform an> > application
> command (ARERR 4554)> > Fri Aug 31 12:03:44 2007 Application-Command
> Dispatch> > Register-Category> > -s"Assignment Engine" -tAE-CHK-CONFIG
> -o"araps_ae> > .lck"
> -l"9:itsmsrv02:/opt/ar/itsmsrv02/confRemedyAssignEngSigUsr1Event"> > Fri Aug
> 31 12:03:44 2007 390635 : Failure during an attempt to perform an> >
> application command (ARERR 4554)> > Fri Aug 31 12:03:44 2007
> Application-Command Dispatch> > Register-Category> > -s"Assignment Engine"
> -tAE-ASSIGN -o"araps_ae.lck> > "
> -l"9:itsmsrv02:/opt/ar/itsmsrv02/confRemedyAssignEngSigEvent"> > Fri Aug 31
> 12:03:44 2007 390635 : Failure during an attempt to perform an> > application
> command (ARERR 4554)> > Fri Aug 31 12:03:44 2007 Application-Command
> Dispatch> > Register-Category> > -s"Assignment Engine" -tAE-CACHE
> -o"araps_ae.lck"> >
> -l"9:itsmsrv02:/opt/ar/itsmsrv02/confRemedyAssignEngSigEvent"> > Fri Aug 31
> 12:03:51 2007 390600 : Failure during an attempt to perform an> > application
> command (ARERR 4554)> > Fri Aug 31 12:03:51 2007 Application-Command
> Dispatch> > Register-Category> > -s"SLM BR Engine" -tBR-CHK-CONFIG
> -o"araps_brie.l> > ck"
> -l"9:itsmsrv02:/opt/ar/itsmsrv02/confRemedyBRIESigUsr1Event"> > Fri Aug 31
> 12:03:51 2007 390600 : Failure during an attempt to perform an> > application
> command (ARERR 4554)> > Fri Aug 31 12:03:51 2007 Application-Command
> Dispatch> > Register-Category> > -s"SLM BR Engine" -tBR-BRIE
> -o"araps_brie.lck" -l> >
> "9:itsmsrv02:/opt/ar/itsmsrv02/confRemedyBRIESigEvent"> > Fri Aug 31 12:08:51
> 2007 390600 : Failure during an attempt to perform an> > application command
> (ARERR 4554)> > Fri Aug 31 12:08:51 2007 Application-Command Dispatch> >
> Register-Category> > -s"SLM BR Engine" -tBR-CHK-CONFIG -o"araps_brie.l> > ck"
> -l"9:itsmsrv02:/opt/ar/itsmsrv02/confRemedyBRIESigUsr1Event"> > Fri Aug 31
> 12:08:51 2007 390600 : Failure during an attempt to perform an> > application
> command (ARERR 4554)> > Fri Aug 31 12:08:51 2007 Application-Command
> Dispatch> > Register-Category> > -s"SLM BR Engine" -tBR-BRIE
> -o"araps_brie.lck" -l> >
> "9:itsmsrv02:/opt/ar/itsmsrv02/confRemedyBRIESigEvent"> > > > Regards,> >
> Emad> > > >
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