There are still spaces for the next UKRUG meeting. Here is the provisional agenda:
Industry trends in SM and the future direction of BMC and it's SM products - Doug Mueller. Yes *that* Doug Mueller. Empowering the Help Desk agent with tools and infrastructure to help them cope with the complexities of a rapidly evolving service environment. - Dr Orhan Ertughrul (D. Phil.) License Optimisation and Monitoring - Misi Mladoniczky Control Unplanned Change - Tripwire ITSM 6 ?> 7 Migration - Ben Chernys 20 Things You Didn't Know About BMC - Tony Goodwin, BMC Support Automation takes CenterBeam's IT Support Offering to a New Level - TiFiC Performance / Sizing / Scalability - Tim Harris. BMC ITIL 3 and How it Relates to the Remedy Suite - Fusion Implementation of Service Request Management - Devoteam Tertio Registration for this *free* event: http://www.ukrug.org/ukrug_2007/register.shtml See you there. -- Kind regards. Dave Saville UKRUG Committee _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
