Hi, If you can login on the server OS, you can also use the arcache-program to fix up your data.
You can accomplish the same thing that Joe suggested with arcache, or you could add a new temporary user. Adding a temporary admin-user: arcache -Ua -d -e 00001500 -n loginname -s server -g "1;" -l1 -p passwd Restoring the user_cache from the User-form: arreload -u User -f -a adminuser -p adminpassword Best Regards - Misi, RRR AB, http://www.rrr.se Products from RRR Scandinavia: * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. * RRR|Translator - Manage and automate your language translations. Find these products, and many free tools and utilities, at http://rrr.se. > If you are familiar with SQL, log into the DB, and modify the entry for > Demo > in the user_cache table, and change the value of licenseType to 1. > > update user_cache set licenseType = 1 where username = 'Demo' > > After that you should be able to log in as Demo in the User tool, open the > User form, and modify the entry for Demo to change the license to Fixed. > > Hope that helps. > > Joe D'Souza > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] Behalf Of Tadeu Augusto Dutra Pinto > Sent: Wednesday, October 03, 2007 6:14 PM > To: arslist@ARSLIST.ORG > Subject: How To Change License for Demo User? > > > ** > Hello, > > > How can I set the Fixed lisence for Demo User?? > > I change the license to "Read", then now I can't access the application > anymore... > > > Please, help me! > > > > Thanks > > > > Tadeu Augusto Dutra Pinto > ----------------------------------------------------------------- > IT Web Services ATM > Cinq Technologies > http://www.cinq.com.br > [EMAIL PROTECTED] > Fone: 41 3018-2833 - Cinq > Fone: 41 2107-5736 - HSBC Outsourcing > ----------------------------------------------------------------- > Confiabilidade, Inovação e Qualidade em T.I. > No virus found in this outgoing message. > Checked by AVG Free Edition. > Version: 7.5.488 / Virus Database: 269.14.0/1048 - Release Date: 10/3/2007 > 8:22 PM > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where > the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"