Good afternoon, Listers - We are running Remedy Mid-Tier 6.3 on Sun Solaris 10, Servlet Exec 5.0. We're using Oracle 10g with Unicode dataset.
We have a customized help desk app with a diary field for notes. A user complained that his notes weren't being displayed for one of his help desk tickets. Sure enough, the diary icon looked like an empty book, indicating that there were no notes. Clicking on the icon showed an empty table of diary entries. When I logged into the user tool, the diary entries were displayed. There were about 50,000 characters in the diary field, which we verified wasn't the problem (we created a ticket with 80,000 characters in the diary field and they were displayed). Has anyone come across this issue before? Thanks, Chris Locke _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
