You don't need the $$ around the form name. $$ implies KEYWORD or Field name. So in your example, Remedy thinks the form name is stored in a field named: HPD:CFG Ticket Num Generator
Mark Blankenship -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Ravikumar_Tadi Sent: Friday, October 05, 2007 7:08 AM To: arslist@ARSLIST.ORG Subject: Delete Incident I.D after it is created Hi Listers, I have a requirement to delete an incident number from the HPD:CFG Ticket Num Generator form after the incident is created in the HelpDesk form. Current workflow allows the incident number to be deleted on Modify, but the incident number should be deleted on Submit.In the filter command line of the runprocess I have written the following code Application-Delete-Entry "$HPD:CFG Ticket Num Generator$" $Incident Number$ But still it dosen't work. Any Clue. Regards, Ravi Kumar Tadi Merrill Lynch Global Technology Infrastructure (GTI) +91 40 3063 7433 DISCLAIMER: This email (including any attachments) is intended for the sole use of the intended recipient/s and may contain material that is CONFIDENTIAL AND PRIVATE COMPANY INFORMATION. Any review or reliance by others or copying or distribution or forwarding of any or all of the contents in this message is STRICTLY PROHIBITED. If you are not the intended recipient, please contact the sender by email and delete all copies; your cooperation in this regard is appreciated. ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
