Zaheer, If you are on UNIX its probably the environment settings for the user that starts the AR Server. The environment settings must be using the 9 clients and the SID that is used to for connecting the the 9i database.
Joe D'Souza -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of Zaheer Malik Sent: Wednesday, October 10, 2007 10:46 AM To: arslist@ARSLIST.ORG Subject: connection problems to new database Importance: High ** hi all We have created a new 10g instance on our remedy test server. the issue we have is that the ARSystem is still pointing to the the the old 9i database, even though the ar.conf file has been changed to point to new 10g database. I can connect to the new 10g database using tools such TOAD and verify that I'm looking at the correct database. could you please advise if any other files need to be amended so that Remedy picks up the correct database. any help on this would be much appreciated. thanks zaheer No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.5.488 / Virus Database: 269.14.6/1061 - Release Date: 10/10/2007 8:43 AM _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"