Thanks,
I turned off the alerts/escalations, turned on the development mode and manually stopped the other BMC services. This resolved the issue, the problem was not how long it was taking to load but the fact that it never stopped/started the BMC ARS service. Clock this one up to another strange IT issue. Just like to say a quick thanks to all those who replied to quickly, hopefully when I gain some "useful" knowledge I can impart it here also at some point. Cheers Tim Clarkson New Zealand From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Thad K Esser Sent: Wednesday, 17 October 2007 11:22 To: arslist@ARSLIST.ORG Subject: Re: CMDB 2.01 Installation on Windows NT ** And one that just bit me... The manual say to turn "Administrator Only Mode" on to improve performance. Don't do that, there's a defect logged against it: SW00256289. From support: "We found after some of the later patches of CMDB, extensionloader does not create some of the joins needed for the ITSM apps if Admin Only mode was 'ON' during the installs. We have already documented this as a defect" Thad Esser Remedy Developer "Argue for your limitations, and sure enough, they're yours."-- Richard Bach "Joe D'Souza" <[EMAIL PROTECTED]> Sent by: "Action Request System discussion list(ARSList)" <arslist@ARSLIST.ORG> 10/16/2007 03:16 PM Please respond to arslist@ARSLIST.ORG To arslist@ARSLIST.ORG cc Subject Re: CMDB 2.01 Installation on Windows NT ** Tim, Have you enabled the Development Cache Mode on the AR Server prior to kicking the install? Have you enabled sufficient Fast and List threads on the AR System Server? Have you set a good initial size on the database? What database are you on? If on MS-SQL, flushing the transaction log prior to installing CMDB does help in case you are running out of transaction log space. Make sure both your data file and the log file are sufficiently large. Cheers Joe D'Souza -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG <mailto:arslist@ARSLIST.ORG> ]On Behalf Of Clarkson, Timothy Sent: Tuesday, October 16, 2007 5:50 PM To: arslist@ARSLIST.ORG Subject: CMDB 2.01 Installation on Windows NT Hi there all, I have a Remedy Server 7.0.1 running on Windows 2003 and I am trying to install CMDB. The problem I have is that it run at 100% for 8 hours and does nothing, is it stuck at the trying to restart the Remedy service. I have rebuilt the server and I have the same problem so it is most likely user error. Any thoughts on what I am not doing correctly? This is not urgent as it is a development server. Thanks Tim Clarkson New Zealand P.S. I have read the documentation but cannot understandwhy it is not working. __20060125_______________________This posting was submitted with HTML in it___ ***IMPORTANT NOTICE: This communication, including any attachment, contains information that may be confidential or privileged, and is intended solely for the entity or individual to whom it is addressed. If you are not the intended recipient, you should delete this message and are hereby notified that any disclosure, copying, or distribution of this message is strictly prohibited. Nothing in this email, including any attachment, is intended to be a legally binding signature.*** __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
