Hello and good day, I have had some issues when installing ARS 7.1 on a Solaris box with Oracle 9i and am looking for some clarification or other insights into the process. 1. ARS 7.1 Compatibility matrix indicates 9i or 10g is compatible however install failed due a requirement for 10g 32 bit client. The DBA indicates that 10g is only installed as a 64 bit application and that the 32 bit libraries are also installed at that time. Is this where I need to point the Remedy config file to use the 32bit client? 2. Are there any issues if the Oracle 9i DB for ARS 6.3 is upgraded to 10g. Thanks Ed LeBlanc, RAC, ITIL Senior Consultant RIGID Systems, LLC 10440 little Patuxent Parkway Suite 200 Columbia, MD 21044 Phone 904-607-9387 Fax 410-715-0848
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