We've used an F5 BigIP load balancer for two IIS servers for over 4
years without problems. They are currently running Mid Tier 6.3 patch 20
on IIS/ServletExec and are about to be rebuilt for Apache/Tomcat. But
all the load balancing is done through the BigIP, not through IIS. We
have a 60 minute timeout with session affinity (sticky bit) enabled and
balancing based on least connections.

Chad Hall  
(501) 342-2650

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of LJ LongWing (Head)
Sent: Monday, November 05, 2007 10:40 AM
To: arslist@ARSLIST.ORG
Subject: Re: Mid-Tier in Load Balancing

What load balancer are you using?  What are your session timeouts on
session
affinity? 

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Geoffrey Endresen
Sent: Saturday, November 03, 2007 11:42 PM
To: arslist@ARSLIST.ORG
Subject: Re: Mid-Tier in Load Balancing

We use apache. But we were told by support to route all traffic from
http to
https using rewrite commands in apache. Then, the ip stickiness on the
https
load balancer works. I don't like the solution. But it's the only one we
have working for AR System 6.3 mid-tier

Thanks,
-Geoff

On Nov 2, 2007 10:43 AM, LJ LongWing (Head) <[EMAIL PROTECTED]>
wrote:
> Mid-Tier 7.1
> Remedy 6.3 P21
> Tomcat (version?)
>
> Ok...Here is the situation.  We are migrating from a App/Web on same 
> box to a Load Balanced web server with app on separate server (3 boxes
in
total).
> They are using IIS Load Balancing with session affinity.  When both 
> boxes are enable in the load balancer people are getting 9201 errors.

> we have played with the load balancing config and verified that each 
> box individually is functioning properly without error.  The only 
> thing that the Mid-Tier doc says about Load Balancing is to ensure 
> that you have sticky bits turned on.  We are using SSL and the IIS 
> team is saying they can only track SSL sessions but don't know how to 
> associate that with a client session.  We are using OOTB Tomcat that 
> came with the 7.1 Mid-Tier.  Any suggestions of how to troubleshoot
this
issue?
>
> ______________________________________________________________________
> _________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org 
> ARSlist:"Where the Answers Are"
>



--
-Geoff Endresen
Amazon.com

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