What version of ARS are you currently on? If it is pre 6, do you have the rapp service running (don't remember CHG had it or if it was just for SLA)? The rapp service doesn't like version 6 (and I assume greater but haven't tried since 6). I believe part of it has to do with how licensing changed in 6.
Jason From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Richard Crosby Sent: Thursday, November 08, 2007 8:06 AM To: arslist@ARSLIST.ORG Subject: ARS 7.x with CM 5.6 ** Silly question but is anyone running server version 7.x with older applications, for example Change Management 5.6? Are there any benefits/pratfalls to upgrading the server version and leaving the applications at older versions? I'm trying to make a determination if there is any benefit to upgrading the server version now in preparation for an ITSM 7.x application upgrade later. Thanks for any input, Richard __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
