Try an API log. That will give you which API is failing.. Is there anything
that is written on to the arerror.log at the time of failure?

I'm assuming you know how to read API logs after you generate them.. If you
do not know, send them in either on the list or directly to me, and I could
have a peep.

Cheers


Joe D'Souza


  -----Original Message-----
  From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of Beketov Danila
  Sent: Friday, November 09, 2007 1:21 AM
  To: arslist@ARSLIST.ORG
  Subject: Re: [SPAM] Re: Problem with MS SQL Server 2005


  **
  No logs is created by SQL. It seems remedy suspend and SQL do not get
query from remedy. I think It’s Remedy bug. I tried on version 7.0.01 patch
004 and 7.1.


----------------------------------------------------------------------------
--

  From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Joe D'Souza
  Sent: Friday, November 09, 2007 12:42 AM
  To: arslist@ARSLIST.ORG
  Subject: [SPAM] Re: Problem with MS SQL Server 2005



  Have you seen what is the query it runs against the database? Run an SQL
log and see what you get..



  Joe D'Souza

    -----Original Message-----
    From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of Beketov Danila
    Sent: Thursday, November 08, 2007 12:26 PM
    To: arslist@ARSLIST.ORG
    Subject: Re: [SPAM] Re: [SPAM] Re: Problem with MS SQL Server 2005

    **

    There’s two regular form. For example: rf1 and rf2, add into rf1 form
four character fields with name ch1, ch2, ch4 and ch5; into rf2 form -> ch1,
ch2, ch3. Create join form jf1: join two forms rf1 with rf2 (inner), add
into join form fields ch[1-5]. Join criteria: ch1 -> ch1, ch2 -> ch2. Create
next join jf2: join form jf1 with itselt (outer), add into join form fields
ch[1-5], criteria is ch3 -> ch4. Create regular form rf3 with character
field ch5. Create join form jf3: join jf2 with rf3 (outer) , add into join
form fields ch[1-5], criteria is ch5 -> ch5. Add data in regular forms in
that way it meet the criteria. Open Remedy User, open form ‘jf3’ and press
F5. It work. Change data in that way it don’t meet the criteria, it don’t
work (only mssql server 2005).




----------------------------------------------------------------------------

    From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Joe D'Souza
    Sent: Thursday, November 08, 2007 7:37 PM
    To: arslist@ARSLIST.ORG
    Subject: [SPAM] Re: [SPAM] Re: Problem with MS SQL Server 2005



    What's your join criteria? Try removing that criteria, SAVE the join,
then put the criteria back again and SAVE it again.. Maybe for some reason
your join definition has got corrupted and recreating the join as described
might fix it.



    Have you seen the query it runs on the SQL server when you perform a
search?



    Joe D'Souza

      -----Original Message-----
      From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of Beketov Danila
      Sent: Thursday, November 08, 2007 11:28 AM
      To: arslist@ARSLIST.ORG
      Subject: Re: [SPAM] Re: Problem with MS SQL Server 2005

      **

      Each regular form have 1 record. All join form joined as outer.




--------------------------------------------------------------------------

      From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Joe D'Souza
      Sent: Thursday, November 08, 2007 7:10 PM
      To: arslist@ARSLIST.ORG
      Subject: [SPAM] Re: Problem with MS SQL Server 2005



      Let me guess.. large tables in the join, unindexed join criteria?
Resulting in a table scan - it will eventually show the results if you do
not press Stop, but your solution is check the join criteria and make sure
that the fields in that criteria are indexed from the AR System. A DB level
index will not help the AR System to interpret the index.



      Joe D'Souza

        -----Original Message-----
        From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of Beketov Danila
        Sent: Thursday, November 08, 2007 9:32 AM
        To: arslist@ARSLIST.ORG
        Subject: Problem with MS SQL Server 2005

        **

        I have a serious problem with MS SQL Server 2005.



        I create some join forms and I get data from last join on MS SQL
Server 2000.

        When I try create the same join forms and retrieve data from its I
contemplate this massage "Performing Search".



        It last until I press button "Stop Search".



        Anybody confronted with this problem?



        I attached sample where join "6" do not work on MS SQL Server 2005,
but successfully work on MS SQL Server 2000.

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