Hi I changing some data on prod sys with Escalations and the escalations should run quickly with the proper qualifier. But the problem I am facing now is that if I give a Issue number = 99 That escalation is taking in interval of 1 min is taking 30 min to 1 hr to update record. I have shut off all the e escalations that I am running still sys busy doing something. I have stopped Started remedy services didn't help anything. What should I do Need help
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