Hi! This message is given when the system tries to do an ARGetEntry and the records does not exist.
The most common cause I have seen is that you do a Modify->Save or a Push->Fields, and somewhere along the way your record is deleted using Application-Delete-Entry or some such command. The other reason I have seen has to do with row level security using the 60nnn-fields, but this bug was introduced in version 7.0. I would suggest that you turn on Active Links, API, Database and Filter and check what really happens. You can use the demo-version of RRR|Log at RRR|Online. Just upload and review your logfile there. Best Regards - Misi, RRR AB, http://www.rrr.se Products from RRR Scandinavia: * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. * RRR|Translator - Manage and automate your language translations. Find these products, and many free tools and utilities, at http://rrr.se. > ARS 7 > ITSM 6 > MS SQL > All on Windows 2003 Server > > > When I try to save a report entry, I get Error 302. I get a little > frustrated because... of course the entry doesn't exist in the database! > I haven't created it yet! > > TIA, > Michael > > > > > The information contained in this email may be privileged, confidential or > otherwise protected from disclosure. All persons are advised that they > may face penalties under state and federal law for sharing this > information with unauthorized individuals. If you received this email in > error, please reply to the sender that you have received this information > in error. Also, please delete this email after replying to the sender. > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"