Hi!
This message is given when the system tries to do an ARGetEntry and the
records does not exist.
The most common cause I have seen is that you do a Modify->Save or a
Push->Fields, and somewhere along the way your record is deleted using
Application-Delete-Entry or some such command.
The other reason I have seen has to do with row level security using the
60nnn-fields, but this bug was introduced in version 7.0.
I would suggest that you turn on Active Links, API, Database and Filter
and check what really happens.
You can use the demo-version of RRR|Log at RRR|Online. Just upload and
review your logfile there.
Best Regards - Misi, RRR AB, http://www.rrr.se
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* RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs.
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> ARS 7
> ITSM 6
> MS SQL
> All on Windows 2003 Server
>
>
> When I try to save a report entry, I get Error 302. I get a little
> frustrated because... of course the entry doesn't exist in the database!
> I haven't created it yet!
>
> TIA,
> Michael
>
>
>
>
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