I'm having issues making some CMDB updates.
Environment: Windows 2003 Standard SP2 MS SQL Server 2005 SP2 AR System 7.0.01 patch 001 BMC Remedy AM 6.0 Whenever I try and make a class manager change, it errors out with: 11/20/2007 8:11:05 AM Remedy Application Service ERROR: 623 Authentication failed I've attempted to update the password for the application service through the admin tool with no effect. I've also attempted to remove the password from the config file, which simply results in the above error appearing in the arerror log instead of in the class manager. The password for the application service doesn't seem to appear anywhere else in the system and the documentation is rather light on what exactly it is used for. Has anyone seen this before or know of a possible work-around? Thanks, Roy //SIGNED// Roy Ashcraft Science Applications International Corporation (SAIC) Application Engineer Tel: (402) 293-5218 [EMAIL PROTECTED] _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"