Have you checked the mime type settings for the mid-tier? May be you would need to add an a mime-type entry for ".pdf" type files for it to function properly on the mid-tier. Just a thought! Warm Regards, Nisha Ramtri
P Please don't print this e-mail unless you really need to. _____ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Barbara Siebert Sent: 30 November 2007 02:41 To: arslist@ARSLIST.ORG Subject: Displaying PDF Attachments in MidTier ** Greetings, We're getting an annoying blank page when we open an attachment that is in PDF format in MidTier. Here's what we're experiencing. If we open an attachment, say a .doc, a page pops up asking us if we want to Open or Save the attachment. If you click on Open, the document is displayed. When you close out of the document, you are returned to the form with the attachment field. If we open an attachment that is a .pdf then a blank page (without the Open or Save prompt) briefly displays before the .pdf is displayed. When you close out of the document, you are left looking at the blank page. You have to close this, too, to return to the form with the attachment field. This does not happen in the Windows User Tool. Any idea how we can suppress/close the blank page? We're on ARS 6.3, patch 22 and MidTier 6.3. Thanks, Barb Siebert QMX Support Services __20060125_______________________This posting was submitted with HTML in it___ *********************************************************************************** The Royal Bank of Scotland plc. Registered in Scotland No 90312. Registered Office: 36 St Andrew Square, Edinburgh EH2 2YB. Authorised and regulated by the Financial Services Authority This e-mail message is confidential and for use by the addressee only. If the message is received by anyone other than the addressee, please return the message to the sender by replying to it and then delete the message from your computer. Internet e-mails are not necessarily secure. The Royal Bank of Scotland plc does not accept responsibility for changes made to this message after it was sent. Whilst all reasonable care has been taken to avoid the transmission of viruses, it is the responsibility of the recipient to ensure that the onward transmission, opening or use of this message and any attachments will not adversely affect its systems or data. No responsibility is accepted by The Royal Bank of Scotland plc in this regard and the recipient should carry out such virus and other checks as it considers appropriate. Visit our websites at: www.rbs.com www.rbs.com/gbm www.rbsgc.com *********************************************************************************** ______________________________________________________________________ This email has been scanned by the MessageLabs Email Security System. For more information please visit http://www.messagelabs.com/email ______________________________________________________________________ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
