Please join us on December 11, 2007 from 11:30 AM until 2:00 PM for an overview of BMC Remedy IT Service Management (ITSM) to be presented by Column Technologies.
The event will be held at Kawasaki Motors Corp., U.S.A. - 9950 Jeronimo Road, Irvine, CA. 92618. If you plan to attend, please RSVP to [EMAIL PROTECTED] before December 8, 2007. ITSM unifies service desk, incident, problem, change, asset life cycle, and service level management applications with a single configuration management database (CMDB), data model, workflow platform, and user interface. The suite includes four leading applications: BMC Remedy Service Desk, BMC Remedy Asset Management Application, BMC Remedy Change Management Application, and BMC Service Level Management. It also includes several shared services for more effective service management. The shared services include the BMC Atrium CMDB to coordinate processes around a single view of how technology components support business services, and a Definitive Software Library to automate associations between deployed software, licenses, and locations of authorized golden masters. About Column * Established in 1998, Column Technologies, Inc. is an international leading provider of infrastructure management solutions to help organizations better manage their internal and external service delivery. * Column offers process consulting, system design and integration, application development, customer support, and training in products, processes, and ITIL best practices. * Column works with organizations of all sizes across a wide range of industries, as well as academia and the public sector. * Column has offices in Chicago, Dallas, New York, and India with additional engineering hubs in Atlanta, Boston, Cincinnati, Houston, Philadelphia, San Diego, San Francisco, and Washington D.C. * Column is credited with over 500 successful implementations nationwide * Column's Management and staff are certified in ITIL best practices and PRINCE2 project management methodology (including certified ITIL Masters and PRINCE2 Practitioners) _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
