Someone had reported a similar problem here recently, and it was traced to a
timeout setting on the load balancer. I would check similar settings on the
network architecture, too.

Rick

On 12/6/07, Olds, Kimberly M <[EMAIL PROTECTED]> wrote:
>
> **
>
> OK – I am desperate for some help so I am hoping that someone out there
> has seen this before.
>
> My clients are losing connectivity to the server every 45 minutes.  They
> get the ARERR 93 – Timeout during data retrieval due to busy server – retry
> the operation
>
> If I stop and restart the service on the server – they work again for
> another 45 minutes.  Funny thing is that I can still work in the admin tool
> on the server – so Remedy is functioning and the database is working.
>
> I have version 7.0.01 patch 001
>
> Oracle 9i
>
> Windows 2003 Server
>
> I am using LDAP for authentication.
>
> Everything worked fine on Monday and this started Tuesday morning.
>
> Any help is appreciated!
>
>
>
> *Kim Olds*
>
> Anne Arundel County Public Schools - Help Desk
>
> 410-222-5254
>
> 410-222-5611 fax
>
>
> __20060125_______________________This posting was submitted with HTML in
> it___

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