Thank you Fred. Your method worked exactly how I wanted. Eric _____
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Grooms, Frederick W Sent: Thursday, December 06, 2007 1:19 PM To: arslist@ARSLIST.ORG Subject: Re: Syntax Problems for a Run Process within an Escalation ** An Escalation already runs on the server so the @@: is not needed Echo is an internal command to the shell so you may need to do: $SHELL -c "echo foo > /RMD/home/flag" Fred _____ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Eric Cleereman (IT) Sent: Thursday, December 06, 2007 12:00 PM To: arslist@ARSLIST.ORG Subject: Syntax Problems for a Run Process within an Escalation ** Hi All, I am trying to create a file on our ARS server, where the file's content is equal to foo. I am trying to do this using a run process from within an escalation. This is the command line for this action: @@:echo foo > /RMD/home/flag When the escalation fires, /RMD/home/flag is created, but the file is zero bytes in length. If I try running the following command directly from a Bourne shell on the server, it creates a file containing foo just fine: echo foo > /RMD/home/flag For the run process, I have tried escaping the greater than sign with a leading backslash, as well as trying various things with quotes, but can't seem to get this to work. The help file with the Admin tool mentions that special characters within run processes may have unexpected results, but does not mention what to do about this. Does anyone know how this has to be formatted in order to make it work? Eric Cleereman ARS 6.3 AIX 5.2 __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"