Bruce,
We currently have a couple of reports that we do this with. The general
principal is to collect the users report parameters and then push those
parameters into a temp field on the record(s) which will be displayed in the
report. After the report is executed we do another push field back to the form
to delete the report parameters from the temp fields.
<RANT>
For what it's worth, we have always had to rework reports after an upgrade or
migration to get the to work. There have been several reports which we have
had to abandon because they worked once and we could never get them to work
again. BMC/Remedy Tech. Support always points the finger to our server
configuration, but will never provide a solid configuation which will work.
The cavet to all of this is that we run 98% of our applications on the Mid Tier
with 30+ Crystal Reports available for users.
Crystal Reports integration into ARS is absolutely one of the worst areas of
integration for ARS. One would think that after YEARS of customers and
developers complaining about the integration process and problems that
BMC/Remedy would actually try to resolve the issue. I have no love for Crystal
Reports, but I have seen implementations of Crystal Reports in applications
that are far better than what BMC had done with ARS. Even Microsoft has had
decent reporting in Access for over a decade now. One would think that during
this time BMC/Remedy would be able to provide an integrated report tool that
was actually usable.
</RANT>
HTH's
Dave Fincher
"Wilson, Bruce B" <[EMAIL PROTECTED]> wrote:
** st1\:*{behavior:url(#default#ieooui) } I would like
to know if there is a way to pass parameters (for example the parameters the
user selected on a dialog window) to a Crystal Report and have them displayed
on the Crystal Report called from Remedy.
Having fought the gritty never-ending battle to produce Crystal Reports that
dont fail when called from Remedy or after migration require massaging, I am
starting to wonder if I would be better off using SQL Server Reporting Services
as a replacement for Crystal Reports technology.
Too long I find myself hanging on to what seems to be counter-productive
rapid application development tools.
Realizing I cant [currently] just pass parameters to a Crystal Report and
have them displayed really paints a good picture for me of how inadequate it is.
Does anyone have any success stories theyd like to share using Reporting
Services and how difficult to transition to the technology?
I am using SQL Server 2005.
Thank you,
Bruce Wilson
Norfolk Southern Corporation
C&S Remedy Administrator
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