Yes, read the first post. But was more stunning of the answer from BMC... -- Jarl
On Dec 13, 2007 3:52 PM, Grooms, Frederick W <[EMAIL PROTECTED]> wrote: > Did anyone else reading the original thread think ... That has nothing to do > with Unicode. The error is that he was trying to save a value that didn't > exist in his menu of choices. > > Fred > > -----Original Message----- > From: Action Request System discussion list(ARSList) [mailto:[EMAIL > PROTECTED] On Behalf Of Jarl Grøneng > Sent: Thursday, December 13, 2007 1:04 AM > To: arslist@ARSLIST.ORG > Subject: Re: Unicode... > > Thanks for your answer... > > - > Jarl > > > On Dec 13, 2007 12:40 AM, Easter, David <[EMAIL PROTECTED]> wrote: > > > I'm reading the answer from David as the application developers does > > > not know the difference between a byte and a character.... > > > > Yes, I do find this to be true - it's a combination of three things: > > > > 1. In older (6.3 and before) versions of AR System documentation, it was > > stated that the field length is in characters. This didn't cause a problem > > when a character set has a one-to-one mapping of bytes to characters, but > > it isn't true for multi-byte languages. So when we added Unicode support > > in 7.0, the documentation was updated to be more technically accurate that > > the field length is really in bytes, not characters. > > > > 2. Others just haven't read the documentation at all and make an assumption > > that "length" is in characters, when it's really in bytes. > > > > 3. Some folks don't know that characters can be more than one byte in > > length. So when they want a field to hold 10 characters, they select "10" > > as the field length. Then, when Unicode is used, multi-byte characters > > exceed the field length of 10 bytes. > > > > Put these together, and you run into this problem. > > > > Note that by "application developers" I mean those that create applications > > on top of AR System. The AR System engineers themselves have always known > > that field lengths are in bytes. It's only recently with the introduction > > of Unicode support (i.e. 7.0.00 and forward) where there has been confusion > > in the customer base about this topic. > > > > Thanks, > > > > -David J. Easter > > Sr. Product Manager, Service Management Business Unit BMC Software, > > Inc. > > > > The opinions, statements, and/or suggested courses of action expressed in > > this E-mail do not necessarily reflect those of BMC Software, Inc. My > > voluntary participation in this forum is not intended to convey a role as a > > spokesperson, liaison or public relations representative for BMC Software, > > Inc. > > > > > > -----Original Message----- > > From: Action Request System discussion list(ARSList) > > [mailto:[EMAIL PROTECTED] On Behalf Of Jarl Grøneng > > Sent: Wednesday, December 12, 2007 11:56 AM > > To: arslist@ARSLIST.ORG > > Subject: Unicode... > > > > Intresting answers from BMC: > > http://developer.bmc.com/jiveProd/thread.jspa?threadID=8144&tstart=0 > > > > I'm reading the answer from David as the application developers does > > not know the difference between a byte and a character.... > > > > -- > > Jarl > > > > ______________________________________________________________________ > > _________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > > > ______________________________________________________________________ > > _________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: > www.rmsportal.com ARSlist: "Where the Answers Are" > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
