Classification:  UNCLASSIFIED 
Caveats: NONE

One comment. 

Try to do as much of any calculations within Remedy ARS. VBA is running
on a client and Remedy ARS will be on a much more powerful server.

I have run into several site where the first thing said is "My Crystal
Reports are slow!" The reason this is always true, is that the creator
of the report did his complex calculations within Crystal on the client
and therefore slowing down the report. Complex calculations need to be
done on the server where there is the power of huge memories and paging.

VBA can suffer from the same slowness if put together wrong.

Gordon M. Frank
DISA\Version FNS


-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Mayfield, Andy L.
Sent: Thursday, December 13, 2007 11:22 AM
To: arslist@ARSLIST.ORG
Subject: Re: DDE vs. OLE - Resolved

I was able to find a decent example in the Remedy KB. I believe I have
the information I need to accomplish an Active Link-DDE-Execute/Poke.

Of course I've now decided to go the VB route, but it's good to know in
case I need it for applications.

Thanks to all who contributed.

Andy L. Mayfield
Sr. System Operation Specialist
Alabama Power Company
Office: 205-226-1805
Cell: 205-288-9140
SoLinc: 10*19140 

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Mayfield, Andy L.
Sent: Wednesday, December 12, 2007 2:18 PM
To: arslist@ARSLIST.ORG
Subject: DDE vs. OLE

Is anyone out there using DDE as an Active Link action?  If so, I could
ready use some help with the syntax. Right now I am trying to accomplish
a "Poke", but would love to have information on any and all of the
commands.

Thanks,

P.S. DDE = Deviously Diabolic Entity

Andy L. Mayfield
Sr. System Operation Specialist
Alabama Power Company
Office: 205-226-1805
Cell: 205-288-9140
SoLinc: 10*19140 


-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Mayfield, Andy L.
Sent: Tuesday, December 11, 2007 1:23 PM
To: arslist@ARSLIST.ORG
Subject: DDE vs. OLE

I have a need to have some data from a form sent to an existing excel
spreadsheet. I was thinking of using DDE, but from what I've read it
sounds as though I may be better of in the long run using OLE. 

I wanted to be sure OLE would do what I needed before I wasted my time
trying.  

I've been asked to see if I can have Remedy open a pre-existing
spreadsheet (lots of VB in the background) and place certain data from a
form into the correct cells on the spreadsheet. I have no control of the
spreadsheet itself, but I might be able to get the owner to make
modifications if I need to.

Is this possible using OLE?


Tanks All,

Andy L. Mayfield
Sr. System Operation Specialist
Alabama Power Company
Office: 205-226-1805
Cell: 205-288-9140
SoLinc: 10*19140 

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Classification:  UNCLASSIFIED 
Caveats: NONE

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