Yes I would correct it directly at DB level since its not a really critical
error and only a data issue... since that date field is not a part of the
user_cache, it doesn't matter if you correct it from the DB level as you do
not have to modify the corresponding entry in the user_cache table to sync
the information from the user schema to its cache..

Cheers

Joe

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of Mike
Sent: Tuesday, December 18, 2007 11:09 PM
To: arslist@ARSLIST.ORG
Subject: ARS7.1 User Form, "Last Password change for policy" date
"1/01/1970" invalid and read-only.


Hi, newbie here,

I have installed the 7.1 server on Win32 with MS-SQL and midtier.
When I tried to make a change to the 'Demo' user in the User form of the
admin console, I get an error:
"Format of date or time value is not recognized. : Last Password Change
For Policy (ARERR 9376)"
The value is "1/01/1970", possibly an integer 0 or 1 in the database?
While wrong, it hardly seems invalid. But I'm not allowed to make any
changes to the request.

I was able to create a new user, and that field was blank. But after I
set a password for the new user (login and password link from home
page), the user also has a "1/01/1970" value in that field, so the
record cannot be edited.

1) Why is the date not being set correctly (to today)?  or how would i
try to find out?

2) Why is that date invalid? Maybe I'm not seeing the real bad value. Is
it that string that is bad,  or an ARS bug that shows that date for
invalid values? (same problem in midtier and ARS_User.)

3) How do you generally deal with read-only invalid fields? Must I talk
SQL direct to the database?

regards, Mike
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