I was afraid of that. The problem is that the users want to be able to
run the report and have basically the finished product without having to
manipulate the data in any way. 

I may have to investigate using DDE (...arggg) or OLE, which I know
almost nothing about and looks like it would be quite involved.

Looks like I don't have any really good and simple options.

Andy L. Mayfield 
Sr. System Operation Specialist 
Alabama Power Company 
Office: 205-226-1805 
Cell: 205-288-9140 
SoLinc: 10*19140 

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Reiser, John J
Sent: Wednesday, December 19, 2007 12:48 PM
To: arslist@ARSLIST.ORG
Subject: Re: Report Creator Form

Andy,
Even in the WUT the report feature would not include summation to the
.csv file format.
Just rows and columns.
You can easily open it in Excel and do some grouping, sorting and
calculations there.

HTH, 


John J. Reiser
Software Development Analyst
Remedy Administrator/Developer
Lockheed Martin - MS2
The star that burns twice as bright burns half as long.
Pay close attention and be illuminated by its brilliance. - paraphrased
by me 
 

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Mayfield, Andy L.
Sent: Wednesday, December 19, 2007 1:07 PM
To: arslist@ARSLIST.ORG
Subject: Report Creator Form

Has anyone used the Report Creator Form to create a reports that does a
SUM operation (statistics tab) and output to a csv file?

Mine seems to work fine when creating in the Remedy report format
(.rep), but the SUM operation results are not included when I create in
csv format?

Thanks,  

Andy L. Mayfield
Sr. System Operation Specialist
Alabama Power Company
Office: 205-226-1805
Cell: 205-288-9140
SoLinc: 10*19140 

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