Ajit - are you using ITSM 7? So when you create th Problem you are not assigning any groups - correct? You want Remedy to Assign it?
Ty On 12/21/07, Ajit Patil <[EMAIL PROTECTED]> wrote: > > Hi Friends, > > I am trying to Generate Problem. > > But whenever I m trying to save the Problem, it gives me error something > like, > > "No groups could be found using automated routing mechanism ARERR 1630105" > > I have created support group and defined Problem Manager also... > > Please provide me some solution... > > Thanks in advance > > Ajit Patil > > -- > View this message in context: > http://www.nabble.com/Problem-Assignment-Failure-tp14452475p14452475.html > Sent from the ARS (Action Request System) mailing list archive at > Nabble.com. > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"