I am also looking to see if some one has implemented a system to manage
Microsoft Active Directory configuration changes via the ITSM Change
Management system.

 

I am thinking that this is more commonplace that first perceived.  There
surely must be folks who are managing Requests for Change against
configuration items built agains Active Directory servers.  (e.g.   T1 =
Add, Change, Remove,  T2 = Forest, Domain, Trusts etc.)   Assuming that
there are CI's out there already to enable a standard RFC process to exist
OOB, I would be most interested in sharing my experiences and knowledge with
those who have traveled this road before. 

 

David Hill

Verizon Business

 


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