Like a front end to the population of the CI values? Hmmm, something to think on here...
Thanks, David K Hill -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Carey Matthew Black Sent: Wednesday, December 26, 2007 1:14 PM To: arslist@ARSLIST.ORG Subject: Re: ITSM Change RFC Design Question I will add that you might want to opt for both options. :) You may want a custom UI for your users (a new form, maybe display only) that populates the "back end" ITSM forms/CMDB with the "request". -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"