Like a front end to the population of the CI values?  Hmmm, something to
think on here...   


Thanks,


David K Hill

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Carey Matthew Black
Sent: Wednesday, December 26, 2007 1:14 PM
To: arslist@ARSLIST.ORG
Subject: Re: ITSM Change RFC Design Question

I will add that you might want to opt for both options. :)

You may want a custom UI for your users (a new form, maybe display
only) that populates the "back end" ITSM forms/CMDB with the
"request".

-- 
Carey Matthew Black
Remedy Skilled Professional (RSP)
ARS = Action Request System(Remedy)

Love, then teach
Solution = People + Process + Tools
Fast, Accurate, Cheap.... Pick two.

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