Great! At least my confusion helped one person out today! Did you have to add the keyword CREATE to the .arm file as a value, or just the field itself?
On 1/3/08, Ron Legters <[EMAIL PROTECTED]> wrote: > > The field 'z1D_Action' is referenced in the filter > HPD:HII:CreateIncident_010_SetINCNumber`! so I added it to my template. > After reading Roger's reply to your message, I'm not entirely certain I > needed to, but it didn't work before I did, and it does now, so... > > Thanks, > Ron Legters > Tools Admin > Univar USA Inc > ________________________________________ > From: Action Request System discussion list(ARSList) [mailto: > [EMAIL PROTECTED] On Behalf Of Jase Brandon > Sent: Thursday, January 03, 2008 11:34 AM > To: arslist@ARSLIST.ORG > Subject: HPD:IncidentInterface_Create Question > > ** > Hello All, > > ARS 7.0.01 Patch 2 > > Has anyone used the HPD:Interface_Create Form/emailtemplate to create an > incident from an email yet? > My specific question is, Do you have toadd the 'Z1D_Action' with a keyword > value of "CREATE" into the .arm file? > The documentation says you have to use that field with the keyword > "CREATE", and states that > "Keyword triggers workflow that iniates the submit action". I looked > through all form related filters and didn't see anything referencing that. > I haven't tested my shiny new .arm file yet, our development server is > currently unavailable. > Just thought someone may have already tackled this. > > Thanks in Advance, > > Jase > __20060125_______________________This posting was submitted with HTML in > it___ > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"