It is not documented (at least to my knowledge).

However, I have come across this a few times.

It would be a good idea to have as a KB.

Ty


On 1/8/08, Frex Popo <[EMAIL PROTECTED]> wrote:
> **
> Yes it's the bloody antivirus silly!! :-)
>
> Is this documented somewhere? I chekcked the KB# earlier but did not find
> anything :(
>
> Anyway, thanks to everyone for your help
>
> "T. Dee" <[EMAIL PROTECTED]> a écrit :
> I had the same issue and it turned out that the antivirus was blocking
> port 25 - we had to change the antivirus to allow this.
>
> On 1/8/08, Axton wrote:
> > ** Looks like port 25 is not open on myhost.com.
> > Try to telnet into the smtp server on port 25
> >
> > e.g.,
> >
> > c:\> telnet myhost.com 25
> >
> > Then type ehlo of the connection is accepted.
> >
> > Axton
> >
> > On Jan 8, 2008 9:58 AM, Frex Popo wrote:
> > > **
> > > Hello everyone,
> > >
> > > Installed ARS7.1
> > >
> > > Manager to install/configure/test all clients apart from the email
> engine.
> > >
> > > The email engine uses POP3 for incoming and SMTP for outgoing email
> > message.
> > >
> > > We have the same set up as in another machine with a previous version
> > which works just fine.
> > >
> > > The machine I am testing from is in the same domain and the profile for
> > the account has not changed i.e password etc..
> > >
> > > I ran the email engine in debugging mode and I get this..
> > >
> > > Looks like in connects using POP3 but not SMTP ...
> > >
> > > Any thoughts?
> > >
> > > DEBUG SMTP: trying to connect to host "myhost.com", port 25, isSSL false
> > > DEBUG: getProvider() returning
> > javax.mail.Provider[STORE,pop3,com.sun.mail.pop3.POP3Store ,Sun Microsy
> > stems, Inc]
> > > DEBUG POP3: connecting to host "myhost.com", port 110, isSSL false
> > > S: +OK Microsoft Exchange Server 2003 POP3 server version 6.5.7638.1 (
> > myhost.com) ready.
> > > C: USER [EMAIL PROTECTED]
> > > S: +OK
> > > C: PASS ARSystemEmail-Incoming
> > > S: +OK User successfully logged on.
> > > C: STAT
> > > S: +OK 0 0
> > > C: NOOP
> > > S: +OK
> > > C: NOOP
> > > S: +OK
> > > C: NOOP
> > > S: +OK
> > > C: QUIT
> > > S: +OK Microsoft Exchange Server 2003 POP3 server version 6.5.7638.1
> > signing off.
> > > DEBUG POP3: connecting to host " myhost.com", port 110, isSSL false
> > > S: +OK Microsoft Exchange Server 2003 POP3 server version 6.5.7638.1
> > (myhost.com) ready.
> > > C: USER [EMAIL PROTECTED]
> > > S: +OK
> > > C: PASS ARSystemEmail-Incoming
> > > S: +OK User successfully logged on.
> > > C: QUIT
> > > S: +OK Microsoft Exchange Server 2003 POP3 server version 6.5.7638.1
> > signing off.
> > > 08-ene-2008 15:44:32 com.sun.mail.smtp.SMTPTransport openServer
> > > GRAVE: Could not connect to SMTP host: myhost.com, port: 25
> > > javax.mail.MessagingException: Could not connect to SMTP host:
> myhost.com,
> > port: 25;
> > > nested exception is:
> > > java.net.ConnectException: Connection refused: connect
> > > at
> >
> com.sun.mail.smtp.SMTPTransport.openServer(SMTPTransport.java
> > :1282)
> > > at
> >
> com.sun.mail.smtp.SMTPTransport.protocolConnect(SMTPTransport.java:370)
> > > at javax.mail.Service.connect(Service.java:275)
> > > at
> >
> com.bmc.arsys.emaildaemon.SenderModule.openTransport(SenderModule.java
> > :424)
> > > at
> >
> com.bmc.arsys.emaildaemon.SenderModule.doWork(SenderModule.java:197)
> > > at
> >
> com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288)
> > > at java.lang.Thread.run(Unknown Source)
> > > Caused by: java.net.ConnectException: Connection refused: connect
> > > at java.net.PlainSocketImpl.socketConnect (Native
> > Method)
> > > at java.net.PlainSocketImpl.doConnect(Unknown
> > Source)
> > > at
> > java.net.PlainSocketImpl.connectToAddress(Unknown Source)
> > > at java.net.PlainSocketImpl.connect(Unknown
> > Source)
> > > at java.net.SocksSocketImpl.connect(Unknown
> > Source)
> > > at java.net.Socket.connect(Unknown Source)
> > > at java.net.Socket.connect(Unknown Source)
> > > at
> >
> com.sun.mail.util.SocketFetcher.createSocket(SocketFetcher.java:232)
> > > at
> >
> com.sun.mail.util.SocketFetcher.getSocket(SocketFetcher.java:189)
> > > at
> >
> com.sun.mail.smtp.SMTPTransport.openServer(SMTPTransport.java
> > :1250)
> > > ... 6 more
> > > DEBUG: getProvider() returning
> > javax.mail.Provider[TRANSPORT,smtp,com.sun.mail.smtp.SMTPTransport,Sun
> > Microsystems, Inc]
> > > DEBUG SMTP: useEhlo true, useAuth true
> > > DEBUG SMTP: trying to connect to host " myhost.com", port 25, isSSL
> false
> > > 08-ene-2008 15:45:32 com.sun.mail.smtp.SMTPTransport openServer
> > > GRAVE: Could not connect to SMTP host: myhost.com, port: 25
> > > javax.mail.MessagingException: Could not connect to SMTP host:
> myhost.com,
> > port: 25;
> > > nested exception is:
> > > java.net.ConnectException : Connection refused: connect
> > > at
> >
> com.sun.mail.smtp.SMTPTransport.openServer(SMTPTransport.java:1282)
> > > at
> >
> com.sun.mail.smtp.SMTPTransport.protocolConnect(SMTPTransport.java:370)
> > > at javax.mail.Service.connect(Service.java :275)
> > > at
> >
> com.bmc.arsys.emaildaemon.SenderModule.openTransport(SenderModule.java:424)
> > > at
> >
> com.bmc.arsys.emaildaemon.SenderModule.doWork(SenderModule.java:197)
> > > at com.bmc.arsys.emaildaemon.ThreadBase.run
> > (ThreadBase.java:288)
> > >
> > > Many thanks
> > > frex
> > >
> > >
> > >
> > >
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