Classification: UNCLASSIFIED Caveats: NONE Tasks are included under Incident Management and Problem Management but they do not have the same meaning as Change Management. Change Management uses Tasks like a checklist of a Life Cycle change. Incidents and Problem uses them as "extra" things to be done because of the Incident or Problem. Be careful not to let the Incident Tasks become Problems or worst yet, Changes.
Gordon M. Frank DISA\Verizon FNS -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Drake,Dave Sent: Wednesday, January 16, 2008 1:02 PM To: arslist@ARSLIST.ORG Subject: Tasks ** In ITSM 7, if not using Change Management yet, can we still use the Tasks functionality? Thanks Dave Drake | Remedy Administrator | Cerner Corporation - CernerWorks | 816-201-1823 | [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> | www.cerner.com <http://www.cerner.com/> ________________________________ CONFIDENTIALITY NOTICE This message and any included attachments are from Cerner Corporation and are intended only for the addressee. The information contained in this message is confidential and may constitute inside or non-public information under international, federal, or state securities laws. Unauthorized forwarding, printing, copying, distribution, or use of such information is strictly prohibited and may be unlawful. If you are not the addressee, please promptly delete this message and notify the sender of the delivery error by e-mail or you may call Cerner's corporate offices in Kansas City, Missouri, U.S.A at (+1) (816)221-1024. __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ Classification: UNCLASSIFIED Caveats: NONE _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
